Who We Are

This website is operated by Shanghai Jingyi Kanjing Trading Co., Ltd. under the PXI Source business name.

Our website address is: https://pxisource.com

For questions concerning this Privacy Policy or the processing of your personal information, contact us at: info@pxisource.com .

Information We Collect

The information we collect depends on how you interact with our website and services.

Information You Provide to Us

We may collect information that you voluntarily provide, including:

• Your name, job title, and company name;
• Your email address, telephone number, WhatsApp number, or other contact details;
• Your billing, delivery, and company address;
• Product models, part numbers, quantities, specifications, and project requirements;
• Quotation requests, purchase orders, order information, invoices, and payment records;
• Tax, customs, import, export, consignee, and shipping information;
• Messages, attachments, technical documents, and other information submitted through our forms or communication channels;
• Account information if customer account registration is available;
• Comments, reviews, or other content you submit to the website.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• Your IP address and approximate geographic location;
• Browser type, operating system, language, and device information;
• Pages viewed, links clicked, referring pages, and visit duration;
• Date and time of access;
• Cookie identifiers and similar technical identifiers;
• Website performance, error, security, and diagnostic data;
• Interactions with email, WhatsApp, inquiry, and quotation buttons.

How We Use Your Information

We may use personal information for the following purposes:

• To respond to product inquiries and requests for quotations;
• To recommend suitable products, models, configurations, or alternatives;
• To prepare quotations, proforma invoices, contracts, and order confirmations;
• To process orders, payments, deliveries, returns, warranties, and after-sales requests;
• To communicate about product availability, lead times, pricing, and project requirements;
• To coordinate with manufacturers, suppliers, banks, carriers, freight forwarders, and customs service providers;
• To maintain customer, transaction, accounting, tax, and business records;
• To provide technical and customer support;
• To analyze website traffic and improve website performance and usability;
• To measure marketing effectiveness and understand how visitors find our website;
• To prevent fraud, spam, misuse, security incidents, and unauthorized activity;
• To comply with legal, regulatory, tax, customs, export-control, and accounting obligations;
• To establish, exercise, or defend legal claims.

Legal Bases for Processing

Where applicable data protection laws require a legal basis, we may process personal information on one or more of the following grounds:

• Contract: processing necessary to prepare a quotation, fulfill an order, deliver products, or provide requested services.
• Legitimate interests: processing necessary to operate our business, respond to business inquiries, improve our website, prevent fraud, and protect our legal rights.
• Consent: processing based on permission you have provided, such as optional marketing communications or non-essential cookies.
• Legal obligations: processing required for accounting, taxation, customs, compliance, or other legal requirements.

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect processing lawfully carried out before consent was withdrawn.

Comments and Reviews

If comments or reviews are enabled and you submit one, we may collect the information entered in the form, together with your IP address and browser User-Agent string, to help detect spam and misuse.

An anonymized string created from your email address, also known as a hash, may be provided to the Gravatar service to determine whether you use that service. The Gravatar privacy policy is available at https://automattic.com/privacy/ .

After your comment or review has been approved, your profile picture and submitted content may be publicly visible in connection with that comment or review.

Media and Uploaded Files

If you upload images or files to the website, you should avoid uploading images containing embedded location information, such as EXIF GPS data. Website visitors may be able to download publicly available images and extract their embedded location information.

Files submitted as part of an inquiry, order, technical support request, or warranty claim will be used only for handling the relevant business request and related compliance purposes.

Cookies and Similar Technologies

Our website may use cookies, tags, pixels, local storage, and similar technologies to operate essential website functions, remember preferences, improve performance, analyze traffic, and measure marketing activity.

If you leave a comment, you may choose to save your name, email address, and website in cookies so that you do not need to re-enter this information when leaving another comment. These cookies may remain for approximately one year.

If you visit a login page, a temporary cookie may be set to determine whether your browser accepts cookies. This cookie does not contain personal information and is normally removed when you close your browser.

When you log in, cookies may be used to save your login information and display preferences. Login cookies generally remain for two days, while display preference cookies may remain for one year. If “Remember Me” is selected, login information may remain for approximately two weeks. Logging out removes the login cookies.

You can manage or delete cookies through your browser settings. Disabling essential cookies may prevent some parts of the website from functioning correctly.

Analytics and Measurement Services

We may use services such as Google Analytics and Google Tag Manager to understand how visitors use our website, identify traffic sources, measure interactions, and improve website performance.

These services may process information such as your IP address, device information, browser type, pages visited, approximate location, referral source, and interactions with website elements.

Where required, non-essential analytics or advertising technologies will be used based on your consent. You can also restrict cookies through your browser or available cookie preference controls.

Embedded Content and Third-Party Links

Pages on this website may contain embedded content, including videos, maps, images, documents, product information, social media content, and other materials provided by third-party websites.

Embedded content may behave in the same way as if you had visited the third-party website directly. Those websites may collect information about you, use cookies, embed additional tracking technologies, and monitor your interaction with the embedded content.

Our website may also contain links to third-party websites. We are not responsible for the privacy practices, security, or content of websites operated by other organizations. Please review their privacy policies before providing personal information.

How We Share Your Information

We may share personal information only when reasonably necessary for the purposes described in this policy, including with:

• Manufacturers, authorized distributors, suppliers, and service providers;
• Freight forwarders, couriers, carriers, warehouses, and logistics providers;
• Customs brokers, import and export agents, and regulatory authorities;
• Banks, payment providers, accountants, auditors, and financial institutions;
• Website hosting, email, analytics, security, customer service, and IT providers;
• Professional advisers, insurers, legal advisers, and compliance consultants;
• Government authorities, courts, or regulators where disclosure is legally required;
• A buyer, successor, or professional adviser involved in a merger, acquisition, restructuring, or transfer of our business.

We do not sell personal information for monetary payment. Service providers are expected to process personal information only for authorized purposes and subject to appropriate confidentiality and security obligations.

If you request a password reset, your IP address may be included in the password reset email for security purposes.

International Data Transfers

We serve customers internationally and work with manufacturers, suppliers, logistics providers, hosting companies, analytics providers, and other service providers located in different countries.

As a result, personal information may be processed or stored outside your country or region. Data protection laws in those locations may differ from the laws where you live.

Where required by applicable law, we use appropriate contractual, organizational, or other recognized safeguards for international data transfers.

How Long We Retain Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including business, contractual, accounting, tax, customs, warranty, security, and legal purposes.

• Inquiry and quotation records may be retained while a business opportunity remains active and for a reasonable follow-up period.
• Order, invoice, payment, shipping, customs, and transaction records may be retained for the period required by applicable accounting, taxation, customs, and commercial laws.
• Warranty, return, repair, and technical support records may be retained for the applicable service period and a reasonable period afterward.
• Website security logs and technical records are generally retained for a limited period unless needed to investigate misuse or a security incident.
• If you leave a comment or review, the content and associated metadata may be retained indefinitely so that follow-up comments can be recognized and approved.
• Information contained in backups may remain until the relevant backup is securely overwritten or deleted.

When personal information is no longer required, we will delete, anonymize, or securely dispose of it, subject to applicable legal and technical requirements.

How We Protect Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

These measures may include access controls, account protection, encrypted connections, security monitoring, software updates, backups, and restrictions on access to business records.

However, no website, electronic communication, or storage system can be guaranteed to be completely secure. You should avoid sending passwords, banking credentials, or other highly sensitive information through unsecured forms or messaging channels.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information;
• Request restriction of certain processing activities;
• Object to certain processing based on legitimate interests;
• Withdraw consent where processing is based on consent;
• Request a portable copy of certain information;
• Opt out of direct marketing communications;
• Submit a complaint to an appropriate data protection authority.

These rights may be subject to legal exceptions. For example, we may need to retain information required for contracts, accounting, taxation, customs, security, dispute resolution, or compliance obligations.

To submit a privacy request, email info@pxisource.com . We may need to verify your identity before completing the request.

Marketing Communications

We may send business communications concerning quotations, products, availability, project pricing, services, or related opportunities where permitted by applicable law.

You may unsubscribe from promotional communications at any time by using the unsubscribe method provided in the communication or by contacting us. You may still receive non-promotional communications concerning active inquiries, orders, payments, deliveries, warranties, or legal matters.

Children’s Privacy

Our website and services are intended for businesses and professional users and are not directed toward children. We do not knowingly collect personal information from children where parental or guardian consent would be legally required.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and delete the information where required.

Automated Spam and Security Checks

Visitor comments, form submissions, login activity, and other website interactions may be checked by automated spam prevention, fraud detection, and website security services.

These services may process IP addresses, browser information, message content, and technical activity to identify malicious or unwanted submissions.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, business practices, technology, or legal obligations.

The updated version will be published on this page with a revised “Last updated” date. We encourage you to review this policy periodically.